Returns cost you money. We redirect them.
AI Returns & Exchange Automator intercepts return requests before they become refunds — using scripted AI chat, GPT-4o Vision, Live Fraud Analysis and automated retention offers that customers actually accept, saving you money and reducing your return rate.
Every tool you need to keep your revenue
Pro includes a complete returns management system built specifically for WooCommerce stores that cannot afford to lose customers to a broken refund process.
Scripted AI Chat
Intercepts every return request with a guided AI conversation — steering customers towards exchanges, store credit, or partial resolutions before a refund is ever issued. Pro users customise every step.
AI-Powered Photo Collection
Customers upload photos of the item during the return chat. Images are stored securely in your WordPress Media Library for your team to review alongside the full case context.
Retention Offer Sequences
Before any refund is considered, the plugin works through a fixed offer sequence: store voucher, then product swap, then partial refund. Most customers accept before reaching step three.
Fraud Scoring Engine
Every request is scored 0–100 by the AI against return reasons, case context, and your return policy. High-risk cases are automatically flagged and routed to manual review before any action is taken.
React Admin Dashboard
A full-featured admin panel inside WordPress shows every open case, retention offer outcome, fraud flag, and revenue saved — with a handy export to CSV button.
Lifetime Updates
Pro license holders receive every future update at no additional cost whilst their license is active. As AI models improve and WooCommerce evolves, your plugin stays current automatically.
How AI Returns works
From the moment a customer clicks 'Request Return', the plugin takes over. No manual intervention required.
Customer initiates a return
The customer clicks 'Request Return' on their order page, we redirect them to an AI returns chat portal. AIRA opens immediately and guides them through a series of questions to qualify the return request.
AI intercepts and qualifies
AIRA then scores the request for fraud, builds and presentsa resolution package tailored to that customer. If the customer accepts, the case is closed. If they decline, the case is escalated to your team for manual review.
You retain the revenue
The majority of customers accept a retention offer. Those who decline all three are routed to your team for a quick manual decision — but by that point, most revenue is already saved.
Ready to see it live?
Start recovering revenue today.
3-minute install. No developer needed.
Full visibility over every case
The React-powered admin panel sits inside your WordPress install. See every open case, fraud flag, offer outcome, and revenue saved — all in one place.
Stores using AIRA see an average 60% drop in return rate within 30 days.
Why Pro is the obvious choice
The free version handles the basics. Pro is the complete system.
| Feature | Free | Pro |
|---|---|---|
| Return request portal (shortcode) | check_circle | check_circle |
| Retention offer sequences | check_circle | check_circle |
| React admin dashboard | check_circle | check_circle |
| CSV export of all cases | check_circle | check_circle |
| AI analysis with GPT-4o | 5 / month | Unlimited |
| Fraud scoring engine | Basic | Advanced |
| Scripted chat steps | Default | Fully customisable |
| Open follow-up AI chat | remove | check_circle |
| Portal theming & branding | remove | check_circle |
| AIRA watermark removal | remove | check_circle |
| Priority email support | remove | check_circle |
| Updates while license is active | remove | check_circle |
| Multi-site license available | remove | check_circle |
Our 30-day promise to you
If your return rate doesn't drop within 30 days, we'll refund you in full — no questions asked. We're confident AIRA will pay for itself in the first week.
What is included in the Pro license?expand_more
Does it work with any WooCommerce theme?expand_more
How does the AI analysis work?expand_more
Is the Pro license per-site or can I use it on multiple sites?expand_more
What happens to my data?expand_more
Ready to stop losing money on returns?
Simple annual pricing. No setup fees. Install on your WooCommerce store in under three minutes and start recovering revenue today.
Single-site license by default. Multi-site activations available after purchase.