Support

How can we help?

Search the knowledge base, check the FAQ, or send us a message — we typically respond within one business day.

Send us a message

Describe your issue in as much detail as possible. If it relates to a license or purchase, include your order email.

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Response times

  • Pro license holdersWithin 1 business day
  • Free users2–3 business days
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Before you write

Most issues are covered in the knowledge base. Check these first:

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Pro support

Pro license holders get priority support with faster response times and direct access to our technical team.

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